General Information
Are all your products handmade?
Yes! All our products are handcrafted by our skilled artisans using high-quality and eco-friendly materials. Each piece is carefully made with attention to detail, ensuring uniqueness and craftsmanship.
Where are you located?
Our workshop is located in Ferimar Building, Nivel Hills, Lahug, Cebu City 6000, Cebu Philippines. You may visit us by appointment.
How can I inquire or contact you?
You may email us at inquiries@ceburicordi.com or call us at 032 415 6733.
Ordering & Customization
What is the minimum order amount and quantity (MOQ/MOA)?
Our MOQ depends on the complexity of the design and the type of product. For most custom orders, we require a minimum of 240 pieces each design. And USD 6,000.00 per shipment. However, bulk orders may have special pricing.
Do you create designs, or should we have our own ready?
We can work with both! If you have a design ready, we can use it as is. If not, our team can help create or refine a design based on your vision. Design fees may apply.
Can I get the wood painted or customized with engraving?
Yes! We offer laser engraving, painting, silkscreen printing, UV printing and other processes. Let us know how you’d like your piece customized.
What types of wood do you use?
We primarily use pinewood, silverbeech, gemilina, bamboo and other sustainable wood, but we can accommodate requests for other materials depending on availability.
Do you offer eco-friendly or sustainable options?
Yes, we prioritize sustainability by using responsibly sourced wood and eco-friendly finishes. Let us know if you have specific sustainability requirements.
Pricing & Payment
How much does it cost?
Pricing depends on the design, size, material, and quantity of your order. For a quote, please provide details about your project, and we’ll get back to you with pricing options.
What payment methods do you accept?
We accept telegraphic or bank transfers. For custom or bulk orders, a deposit may be required.
Do you offer bulk or wholesale pricing?
Yes! We offer special pricing for bulk and wholesale orders. Contact us for more details.
Can I request a sample before placing a bulk order?
Yes, we can provide samples. Sample fees and shipping costs may apply.
Production & Delivery
How long does production take?
Production time varies based on the complexity and volume of the order. Typically, it takes [insert lead time, e.g., 2-4 weeks]. Rush orders may be accommodated depending on our production schedule.
Do you deliver? Where do you ship?
Yes! We offer local and international shipping. Shipping costs vary based on location, weight, and order size. Contact us for a shipping estimate.
How do I place an order?
You can place an order by contacting us via email at inquiries@ceburicordi.com or call us at 032 415 6733. For custom projects, please provide details such as design, dimensions, quantity, and special requests.